Data Deletion

You can ask VELCAR.AI LLC to delete the data that VELCAR AI Connect holds about your business or about you at any time. This page explains how.

If you are a business that connected WhatsApp

• Disconnect VELCAR AI Connect from your account: in Meta Business Suite, go to Settings, then Business integrations, and remove VELCAR AI Connect. Removing it stops all access right away.
• Then write to hola@velcar-ai.com from an address linked to the business, with the subject “Data deletion” and the WhatsApp phone number you connected.

If you messaged a business that uses VELCAR AI Connect

Write to hola@velcar-ai.com with the subject “Data deletion”, your WhatsApp phone number and the name of the business you messaged. You can also ask that business directly.

What we delete

Access tokens, account details, messages, synced contacts and chat history, templates and logs linked to the account or phone number. We confirm by email once deletion is complete.

Timing

We complete deletion within 30 days of the request. We may keep a minimal record of the request itself, or data the law requires us to retain, for as long as that obligation lasts.

Messages already delivered

Deleting data from VELCAR AI Connect does not remove messages already delivered to WhatsApp chats on phones. Those stay under WhatsApp’s and the device owner’s control.